Contact Us

CUSTOMER SERVICE INQUIRIES:

Don't hesitate to contact us if you have any inquiries or problems with MCLEYE products via service@mcleye.com. We sincerely hope to solve any problems for you. 

We generally respond within 24 hours. Please include your order number if it is in relation to your order. If you have not received your tracking information, please check your junk mail first and then email us:)

CONTACT INFO:

Order & Help: service@mcleye.com (We will reply within 24 hours on business days.)

Business & Collaboration: mcleyecollab@mcleye.com

Service Time: Monday - Friday (9:00 am - 18:00 pm)

Please be aware that packages may occasionally get stuck in transit, due to reasons out of our control. We are always happy to help check your order status and your tracking information. The same information can be found on the track my order page with your order tracking number.

Address：

ROOM D5, 5/F, KING YIP FACTORY, BUILDING, NO. 59 KING YIP STREET, KWUN TONG, KOWLOON, HONG KONG

Shenzhen Xinshi International Trade Co., Ltd.

Room 313, No. 2, No. 1, Mawu Road, Baoan Community, Yuanshan Street, Longgang District, Shenzhen

Phone Number：+1(323) 704-9081